Rewards Cards Test the Limits of Customer Loyalty

At first glance the idea that there are bad habits in companies doesn’t seem. That surprising because many companies have corporate cultures that go back a long time. They may be set in their ways. What’s the difference between that and the bad habits you describe? Of course you’re right it will surprise no one that over time especially larger organizations can be a bit rigid and old and bad practices slip in. But basic economic theory would simply say, “That’s too bad for these firms but they will be outcompeted. There will be other Mexico Email Address ones. And gradually they will not grow they will shrink they will go bankrupt, and so on. That’s actually the whole basis of capitalism we say bad firms with bad strategies and practices will die out and therefore things will get better.

How I liberated myself from points and why it matters to your company

The idea that obsolete strategies will automatically die out is not necessarily true. But I hear executives quite often use it as an excuse an explanation where they say Gosh this practice or process has been around for decades in our industry. I have a CEO in mind now who said to me Freed if this wasn’t the best way of doing things I’m sure it would have disappeared by now. So although we may know in an abstract way that old practices sometimes need to be changed for particular individual practices we still think that gulf email list  because everybody’s been doing it for a long time it must be the best way of doing things. We’ve already been doing it this way for two decades. We know it works.

that my rewards card from the coffee shop chain I frequented

And if it didn’t, it would have disappeared by now. I’ve tried to explain properly and thoroughly why that assumption is wrong. People forget. Someone in the firm invents the wheel. This is the way to solve it,” they say, and then the organization passes this on to the next generation in the organization. That’s one reason organizations exist, you know? So you don’t have to reinvent the wheel all the time. But we think this process works, and we just pass it on, not being aware of when circumstances change, especially when they change gradually. When there’s a big shock in the environment and a new competitor or technology comes in, we notice. But when things gradually change, we don’t notice and we just continue doing it this way.